About Us

Optimal Customer Engagement is
What We Deliver

Who We Are

At Pivotal Engagement, we specialize in leveraging Digital Marketing and Artificial Intelligence (AI) to create tailored, data-driven strategies that enhance customer engagement and drive business growth. Founded in 2022 in Peoria, IL, by Chris Cusack, our mission is to bridge the gap between cutting-edge technology and effective marketing solutions for businesses of all sizes.

Our Mission

In a world where customer expectations are constantly evolving, engaging your audience effectively has never been more critical. Our expertise ensures your brand connects with the right audience at the right time, using personalized and impactful messaging across all digital platforms. By combining AI-driven insights with human creativity, we deliver marketing solutions that drive measurable success.

Proven Success with Industry Leaders

We have helped prominent brands achieve measurable success. With experience managing over 60,000+ diverse campaigns across both B2C and B2B industries, our knowledge of best practices ensures that we propel organizations forward, no matter the industry or challenge.

Why Choose Pivotal Engagement?

As leaders in Digital Marketing and Artificial Intelligence, we understand that optimal customer engagement is more than just reaching your audience—it’s about creating meaningful connections that drive long-term loyalty. Our approach combines cutting-edge technology with creative, customer-centric strategies to ensure your brand not only reaches your target audience but also resonates with them in a way that inspires action.

Partner with Us

When you partner with Pivotal Engagement, you’re choosing a team of experts dedicated to transforming your digital presence into a powerful tool for sustained customer engagement and business success. Let us help you turn your audience into loyal advocates through data-driven, AI-powered marketing strategies designed to deliver real results.

Ready to engage your customers like never before? Contact Pivotal Engagement today to discover how we can help you achieve optimal customer engagement through our expertise in Digital Marketing and Artificial Intelligence.

Do you want to grow your business?

we can do it together